Shipping policy

Shipping policy onivo-cosmetics.shop

applicable from 26/11/2020


ARTICLE 1: OBJECT

The purpose of this shipping policy is to define the terms and conditions applicable to the shipment of a Product to the Customer by the Publisher.


ARTICLE 2. PARTIES

This shipping policy is applicable between ONIVO COSMETICS, SARL, registered capital: €30,000, registered with the RCS of Valbonne in France on 08/11/2015, under number 809577158, registered office: 245 route des Lucioles, France, telephone : +33493348314, email: aude@onivo-cosmetics.com, intra-community VAT number: FR90809577158, hereinafter "the Publisher" and any person, natural or legal, under private or public law, registered on the Site to purchase a Product, hereinafter "the Customer".


ARTICLE 3. DEFINITIONS

“Client”: any person, natural or legal, under private or public law, registered on the Site.


“Site Content”: elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.


“The Publisher”: ONIVO COSMETICS, SARL taken in its capacity as publisher of the Site.


“Internet user”: any person, natural or legal, under private or public law, connecting to the Site.


“Product”: property of any kind sold on the Site by the Publisher to Customers.


“Site”: website accessible at the URL onivo-cosmetics.shop, as well as the sub-sites, mirror sites, portals and URL variations relating thereto.


ARTICLE 4. SCOPE

The Site is open and free to all Internet users. Browsing on the Site implies acceptance by any Internet user of this shipping policy. The simple connection to the Site, by any means whatsoever, in particular via a robot or a browser, will imply full acceptance of this shipping policy. When registering on the Site, this acceptance will be confirmed by ticking the corresponding box.


The Internet user acknowledges by the same fact that he has read them fully and accepts them without restriction.


Ticking the aforementioned box will be deemed to have the same value as a handwritten signature on the part of the Internet user. The Internet user recognizes the proof value of the Publisher's automatic registration systems and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute.


This shipping policy is applicable to relations between the parties to the exclusion of all other conditions, and in particular those of the Internet user.


Acceptance of this shipping policy assumes on the part of Internet users that they have the necessary legal capacity for this, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are minors, or that they hold a power of attorney if they are acting on behalf of a legal entity.


ARTICLE 5. DELIVERY

5.1. Shipping cost

The costs of delivery or provision will, in any case, be indicated to the Customer before any payment and only concern deliveries made in metropolitan France, Corsica included. For any other place of delivery, it will be up to the Customer to contact customer service.


In the event of delivery of the Product to the Customer in a store or in a partner location of the Publisher, the related costs are specified to the Customer at the time of the order.


The delivery costs indicated on the Site are understood to be in euros, all taxes included.


5.2. Delivery time

Orders are delivered by To be informed [allCarriers] within 7 working days of full receipt of the price by the Publisher.


Certain products or certain order volumes may nevertheless justify a delivery time of more than 7 working days. It will be expressly mentioned to the attention of the Customer during the validation of the order.


5.3. Damaged package

In the event of delivery of a package that is manifestly and visibly damaged, it is up to the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new package is prepared for him, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer apply.


5.4. Retention of title - transfer of risk

Ownership of the Products delivered is reserved for the Publisher until the Products are delivered to the Customer, notwithstanding any clause to the contrary, unless the parties have punctually and expressly agreed in writing to waive this clause.


The Customer bears the risks relating to the Products from the time of the order. Throughout the duration of the retention of title, the Customer of 

will insure the Products belonging to the Publisher at its own expense against any damage that may occur and justify this to the Publisher at first request.


ARTICLE 6. FINAL STIPULATIONS

6.1. Applicable right

This shipping policy is subject to the application of French law.


6.2. Changes to this Shipping Policy

This shipping policy may be modified at any time by the Publisher. The shipping policy applicable to the Customer is that in force on the day of his order or his connection to this Site, any new connection to the personal space entailing acceptance, where applicable, of the new shipping policy.


6.3. Disputes

Pursuant to Ordinance No. 2015-1033 of August 20, 2015, any disputes with a Consumer Customer that may arise in the context of the execution of these general conditions and whose solution could not be found prior to the amicable agreement between the parties must be submitted to Medicys: www.medicys.fr.


In addition, the consumer Client is informed of the existence of the online dispute resolution platform, accessible at the following URL address: https://ec.europa.eu/consumers/odr/main/?event=main .home2.show


Any dispute relating to this contract or in connection with it will be settled by arbitration in accordance with the rules of the Digital Institute of Arbitration and Mediation: www.fast-arbitrator.com.


6.4. Wholeness

The nullity of one of the clauses of this contract will not entail the nullity of the other clauses of the contract or of the contract as a whole, which will retain their full effect and scope. In such a case, the parties must, as far as possible, replace the canceled stipulation with a valid stipulation corresponding to the spirit and the object of these presents.


6.5. Non-waiver

Failure by the Publisher to exercise the rights granted to it herein shall in no way be interpreted as a waiver of the assertion of said rights.


6.6. Telephone canvassing

The Customer is informed that he has the possibility of registering on the list of opposition to cold calling at the address http://www.bloctel.gouv.fr/.


6.7. Languages of this Shipping Policy

This shipping policy is offered in French.


6.8. Unfair terms

The stipulations of this shipping policy apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.